TERMS OF SALES

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1. Services and rates :

 

Appointments can be made at you home, online or in a reception area.

• At home: appointments are limited to Paris or its inner suburbs, within a 45-minute radius of the head office. The rate announced on the Rates page of the site includes these trips. A travel fee of 20 euros will be added outside this perimeter.

• Online: Full payment is required when you book your appointment. A RIB for payment will be sent to you.

• Location: appointments can be made at the practice question d'allaitement, 9 rue Collette, 75017. If you are unable to see me or to come to this address, other locations may be available.

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Full details of my services are given on the Rates page.

 

Particular conditions for : 

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• Customized support packages : an initial appointment is offered at a rate of 70 euros (face-to-face) or 50 euros (online), deducted from the package. A deposit of 20% of the value of the package (taking into account this deduction, if applicable) is requested before the first appointment to confirm the support. The remainder will be paid in a maximum of 5 instalments before the end of the current calendar year.

• Group classes and Rebozo rituals : full payment is required at the time of booking, with a minimum deposit of 50 euros. Bank details will be sent to you.​

• Gift vouchers: gift vouchers are sent as soon as payment has been received. It is valid for 12 months from the date of payment.

• Birth attendance: 500 euros under contract. This fee includes :

  • 20-day on-call time around the DPA, to be determined together 

  • Telephone availability day and night

  • Presence at the birth for 12 continuous hours. 

  • The doula's presence at the birth is subject to the agreement of the maternity ward.

  • Two journeys (e.g. if returning home a 1st time) by public transport.

  • Deposit: 250 euros to be paid on conclusion of contract to block dates.

  • Balance: 250 euros due only if the doula is present at the birth. It is due when the doula is called to come.The family is free to decline attendance at the birth until the last minute.Nevertheless, this decision has no impact on the contract (a 3H postnatal appointment is added to honor this decision, if applicable). 

  • Supplements:When attending the birth, beyond the hours of attendance included, a supplement of 20€/h will be charged.

  • Additional travel beyond two included trips: 60€. 

  • In the event of travel outside public transport times, VTC expenses will be reimbursed on invoice.​

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First Boost: this service can be delivered to maternity/hospital only if I am available at the time of birth and if the birth location accepts visitors. The service does not include on-call duty (unless explicitly requested in return for the value of the on-call duty). 

 

2. Payment methods : 

 

Cheque, cash or bank transfer. Within the strict framework of personal assistance services, a declaration via CESU is possible. To be discussed according to the service required.

 

3. Cancellation policy : 

 

Cancellations must be made 48 working hours before the appointment date. 

 

• Any appointment not cancelled within this time will be billed at 50% of the rate. 

• Any appointment not-honored (without notice) will be billed in full. 

• In the event of cancellation due to compelling circumstances, please contact me.

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The doula undertakes to honor her appointments, with the exception of attendance at births, which may result in last-minute cancellations. In this case, the doula will inform the family and the appointment will be rescheduled in the following weeks by mutual agreement.

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